Terms and Conditions (“Terms”)
Last updated: Dec 19, 2022
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://www.mimgems.com website operated by M.I.M Gems PRIVATE LTD (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Contract
M.I.M GEMS PVT LTD will enter into a sales contract with you after a confirmation email from [email protected] is sent to you stating that we have received the payment for the agreed product either through credit / debit card, cash or bank transfer.
The sales contract will only come into effect with any individual above the age of 18 year.
M.I.M GEMS PVT LTD reserves the right to not accept your order at our sole discretion. Force Majeure, delivery / customs restrictions, out of stock with certain products are all considered grounds to not accept a contract or the cancellation of an existing contract by M.I.M GEMS PVT LTD. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting or terminating your order and we shall have no liability to you, by way of compensation.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Payment
By purchasing at M.I.M GEMS PVT LTD you confirm that the payment method that is being used by you is yours or that you have been specifically authorized by the owner of the credit/debit card or other payment method to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment we will not be liable for any delay or non-delivery.
ORDER CANCELLATIONS, RETURNS & REFUNDS
Our policy lasts 7 days. If 7 days have gone by since the receipt of your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be undamaged and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 – 90 working days.
If the refund is non monetary then a similar product will be used as a replacement, upon agreement between you and M.I.M GEMS PVT LTD.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You will be responsible for paying for your own shipping and insurance costs for returning your item. Shipping costs are non-refundable.
The buyer is responsible to ensure that the correct permissions and/or licenses have been obtained from their respective government prior to requesting the exportation of goods from Sri Lanka.
M.I.M GEMS PVT LTD cannot be held liable if goods are destroyed / returned / confiscated by the receiving government as a result of country specific import regulations.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by M.I.M GEMS PVT LTD.
M.I.M GEMS PVT LTD has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that M.I.M GEMS PVT LTD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Information on the website
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Changes
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about these Terms, please contact us on [email protected].